Privacy & cookie policy

At Glander International Bunkering (“Glander International Bunkering” and “our”) confidentiality and data protection are a high priority. This privacy policy applies for our processing of personal data and provides you with the information you have the right to receive according to applicable data protection law. You must read the privacy policy before submitting your personal data to Glander International Bunkering.

Data controller and contact information

Glander International Bunkering DMCC Liwa Heights, Office 2908, Jumeirah Lake Towers P.O. Box 283933, Dubai, UAE

E-mail: marketing@gibunkering.com

Tel: +9714 437 1700

1. Users of websites

This section sets out the policy of Glander International Bunkering’s processing of personal data collected from users of Glander International Bunkering’s website gibunkering.com.

Collection of personal data

Glander International Bunkering may collect, process, and store personal data about you in the following instances:

  • When you visit and browse our websites
  • When you communicate with Glander International Bunkering
  • When you make use of other functions and services offered by Glander International Bunkering
  • When you apply for a job

Categories of personal data

Glander International Bunkering may collect, process, and store the following personal data about you:

  • Identification data (such as name, e-mail address, telephone number and similar)
  • Communications with you
  • Interests
  • Digital footprint (e.g. information about your usage of our websites, IP address, MAC-address, your type of browser, operating system and version, connection to Wi-Fi SSID, device name, location data and time zone)

Purposes of processing

Your personal data may be processed for the following purposes:

  • Promotional marketing in general
  • Handling your application or request
  • General communication
  • Talent acquisition
  • Support
  • Product and service development
  • Statistics and analysis

Legal basis

Glander International Bunkering will mainly process your personal data based on the following legal basis:

  • Legitimate interests: In most cases, the processing of your personal data will be based on our legitimate interest in, for instance, being able to reply to your inquiries, conducting statistics, analysis, marketing activities (where consent is not required), providing support as well as improving and developing our products and services (Article 6 (1) (f) of the General Data Protection Regulation).

Retention period

Your personal data will be retained for a period of 6 months, and hereafter the data will be anonymized.

Cookies

We use cookies on our websites. You can read more about the use of cookies in our Cookie Policy.

Links to other websites

Our websites may contain links to other websites. We are not responsible for the content of other companies’ websites or their practices in collecting personal data. When you visit other websites, you are advised to read the owner’s policy for protection of personal data and other relevant policies.

2. Contact Persons at suppliers and other business partners

This section sets out the policy of Glander International Bunkering’s processing of personal data collected from owners of sole proprietorships or contact persons at customers, suppliers and other business partners who collaborate with Glander International Bunkering.

Collection of personal data

Glander International Bunkering may collect, process, and store personal data about you in the following instances:

  • When your company or the company you are employed with enters into an agreement with Glander International Bunkering
  • When you have shown an interest in Glander International Bunkering’s products or services, e.g., by providing your business card to Glander International Bunkering
  • When you collaborate and communicate with Glander International Bunkering

Categories of personal data

Glander International Bunkering may collect, process, and store the following personal data:

  • Identification data (such as name, e-mail address, telephone number and similar)
  • Individual data, such as preferred language
  • Organizational data, such as company name, company address, job position, business area, primary work location and country
  • Contractual data, such as purchase orders, invoices, contracts, and other agreements between your company (or your employer) and Glander International Bunkering, that may include e.g., your contact information and communications with you
  • Legitimation papers such as passport or drivers’ license if we are obliged to carry out ‘know your customer’ procedures
  • Financial data, such as payment terms, bank account details and credit ratings Such information may be provided directly by you (primarily via e-mails and other correspondence) or by a third party such as your employer.

Purposes of the processing

Your personal data may be processed for the following purposes:

  • Generally, to plan, perform and manage the business relationship, including any contracts
  • Administration, such as processing payments, evaluation of credit ratings, performing accounting, auditing, billing, as well as providing support services
  • Completion of requests received from you
  • General communication
  • Product and service development
  • Statistics and analytics
  • Compliance and regulatory purposes, such as fulfilling our legal and compliance-related obligations to prevent illegal activity or our obligation to carry out ‘know your customer’ procedures
  • Dispute handling

Legal basis

Glander International Bunkering will mainly process your personal data based on the following legal bases:

  • Contractual obligation: The processing of your personal data will in some cases be necessary for the performance of a contract (Article 6 (1) (b) of the General Data Protection Regulation).
  • Legitimate interests: We may process your personal data pursuant to our legitimate interest in, for instance, to manage daily operations according to lawful and fair business practices, including planning, performing, and managing the business relationship or our legitimate interest in e.g., conducting credit ratings, statistics, analysis, marketing activities (where consent is not required), providing support as well as improving and developing our products and services. The processing may also be necessary for our legitimate interests in preventing fraud or establish, exercise, or defend legal claims (Article 6 (1) (f) of the General Data Protection Regulation).
  • Legal obligation: The processing of your personal data will in some cases be necessary to comply with legal obligations, such as our obligations to prevent illegal activity (Article 6 (1) (c) of the General Data Protection Regulation).
  • Consent: In exceptional cases and only when no other legal basis can be applied, Glander International Bunkering may ask separately for your consent to process your personal data (Article 6 (1) (a) of the General Data Protection Regulation). Glander International Bunkering will, for instance, only use your personal data to send you product information, and other marketing material via e-mail if you have provided your prior and explicit consent hereto, unless applicable legislation allows us to contact you without such consent.

Retention period

Your personal data will be retained for 6 months.

3. Information to job applicants

This section sets out the policy of Glander International Bunkering’s processing of personal data in relation to recruitment.

Collection of personal data

Glander International Bunkering may collect, process, and store personal data about you as a part of the handling of your application and in relation to the recruitment process.

Categories of personal data

Glander International Bunkering may collect, process, and store the following personal data:

  • Personal data which you have disclosed in your job application and CV as well as any attachments
  • Personal data you disclose during any job interviews
  • Information about you, including information regarding your previous jobs, activities, competencies, performance, as well as your general appearance, which is publicly available on the internet, including on social media
  • Results of personality tests etc.
  • Criminal records
  • References from your previous and/or current employers
  • Credit information and rating if the position you have applied for involves financial responsibilities (e.g., bookkeeping or accounting)

Purposes of the processing

Your personal data will be processed for the purpose of assessing whether we can offer you a position.

Legal basis

Glander International Bunkering will mainly process your personal data based on the following legal bases:

  • Request to enter into an employment contract with us: We may process your personal data on the basis of your request to enter into an employment contract with Glander International Bunkering (Article 6(1)(b) of the General Data Protection Regulation).
  • Legitimate interests: We may process your personal data on the basis of our legitimate interests in carrying out further assessments of whether we want to hire you, including on the basis of personality tests, publicly available information on the internet and – if the position entails a financial responsibility – credit information and rating (Article 6(1)(f) of the General Data Protection Regulation).
  • Consent: In exceptional cases and only when no other legal basis can be applied, Glander International Bunkering may ask separately for your consent to process your personal data (Article 6 (1)(a) of the General Data Protection Regulation). Glander International Bunkering will, for instance, only take references from your previous and/or current employers or collect your criminal records if you have consented to this.

Retention period

If you are offered a position with Glander International Bunkering your application and additional relevant personal data obtained during the recruitment procedure will be stored in your employee file. If you are not offered a position, we will store your application and any additional personal data obtained during the recruitment procedure for a period of 6 months following our rejection, unless you have provided your consent to the storage hereof for a longer period. If we have collected your criminal records, we will delete them immediately after we have received and reviewed them.

4. Disclosure to other data controllers and transfer to data processors

To fulfil the above purposes, we may provide access to your personal data for third parties who, based on a contractual relationship with Glander International Bunkering provide relevant services, e.g., IT-providers, customer service centres, invoicing providers, email providers, marketing providers and affiliated companies Such service providers will only process personal data in accordance with our instructions pursuant to agreed data processing agreements. In connection with Glander International Bunkering’s development, the company structure may change, e.g., through a full or partial sale of Glander International Bunkering. In case of a partial hand over of assets containing personal data, the legal basis for the related disclosure of personal data is, primarily, Article 6(1)(f) of the GDPR, as Glander International Bunkering has a legitimate interest in handing over part of its assets as well as making commercial changes. Aside from above, it is a general rule that your personal data is not disclosed to a third party without your permission. However, under certain circumstances and in accordance with applicable law, we may need to disclose your personal data to

  • Police
  • Advisors such as lawyers and auditors
  • Courts
  • Public authorities
  • Prospective buyers
  • Affiliated companies

If your personal data is transferred to data processors or data controllers established in countries outside the EU/EEA which does not have an adequate level of protection, such transfer will in general be based on the EU Commission’s standard contracts.

5. Your rights

  • You have the right to access the personal data we process about you.
  • You have the right to object to our collection and further processing of your personal data.
  • You have the right to have your personal data rectified and deleted, with certain statutory exceptions, including applicable bookkeeping and anti-money laundering legislation.
  • You have the right to request us to restrict the processing of your personal data.
  • Under certain circumstances you may also request to receive a copy of your personal data as well as the transmission of your personal data which you have provided us with to another data controller (data portability).
  • You may, always, withdraw any consent you may have given. We will then delete your personal data unless we can continue the processing on another basis. Please be aware that withdrawal of your consent does not affect the legality of the processing based on your consent prior to the withdrawal.

6. Questions or complaints

If you have any questions in relation to this privacy policy or if you wish to make a complaint in connection to our processing of your personal data, please contact us: Glander International Bunkering DMCC Liwa Heights, Office 2908, Jumeirah Lake Towers P.O. Box 283933, Dubai, UAE E-mail: marketing@gibunkering.com Tel: +971 4 437 1700

If your complaint is not resolved and you wish to proceed with the case, you can send your complaint to the supervisory authority in your country.

7. Changes to the privacy policy

We reserve the right to make changes to this privacy policy periodically. When updated, the date at the bottom of the privacy policy will be updated accordingly. Updated August 2022

What are cookies?

Cookies are small text files on your computer, phone, tablet or other devices where you use browsers. The cookie file that is placed on those devices are used as helpful tools to remember whenever the same device goes back to the same website.

  • Strictly necessary cookies: Required for the operation of our website and will always expire every time you close our website.
  • Performance cookies: Gathers information about your visit on our website such as the date and time, pages viewed, time spent and devices used. We use Google Analytics to measure this data so we can optimize and maintain the website.
  • Functionality cookies: These are used to recognize you when you return to our website and remember your preferences (i.e. choice of language).

Specific Cookies We Use

See below information about the cookies we use and their purpose:

  • CookieConsent: Stores the user’s cookie consent state for the current domain.
  • devicePixelRatio: Determines which device is being used by the visitor and enables optimal resolution for that specific device.
  • testing: This cookie determines whether the browser accepts cookies.
  • _dc_gtm_UA-#: Used by Google Tag Manager to control the loading of a Google Analytics script tag.
  • _gat:Used by Google Analytics to throttle request rate.
  • _ga: Used by Google Analytics for visitor Identification.
  • _gid-#: Registers a unique ID that is used to generate statistical data on how the visitor uses the website.
  • collect – r/collect: Used to send data to Google Analytics about the visitor’s device and behavior. Tracks the visitor across devices and marketing channels.
  • GPS: Registers a unique ID on mobile devices to enable tracking based on geographical GPS location.
  • IDE: Used by Google DoubleClick to register and report the website user’s actions after viewing or clicking one of the advertiser’s ads with the purpose of measuring the efficacy of an ad and to present targeted ads to the user.
  • Lang: This stores the language preference.
  • reCAPTCHA: This cookie protects our site against spam enquiries on contact forms.

 

Disabling Cookies from Your Device

You can at any time change your mind, and retrieve the consent that you gave us when accepting cookies on our website. If you wish to delete existing cookies and block new cookies, it is possible if you follow the below instructions depending on your browser: